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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

    Bank transfer payment method illustration

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • This is a review of the Trionic 12-inch rollator…

    This is a review of the Trionic 12-inch rollator, not the Veloped. This rollator is what I needed! I am 54 with spastic cerebral palsy. I cannot walk independently at all, but I have a fair amount of upper body strength & some balance. The rollator i…

  • I've had the Veloped since November 2023...…

    I've had the Veloped Tour since November 2023. It's so great for me to be able to participate in life again. I've been undergoing immunotherapy for three years, which has weakened my muscles. But by walking with the Velped, I can compensate for a lot…

  • The order was delivered fast and correctly, works as described. THANK YO…

    Hi, My Trionic has given me support and good traction even in the snowy climate in Luleå, Norrbotten and in a way that Mr. Counsil never has been able to or was intended to do.
    For me, Trionic is absolutely necessary for my rehabilitation when it co…

  • A well thought through and super processed construction!…

    A well thought through and super processed construction! There is no comparison to conventional walkers, it is like an expedition vehicle for the elderly young at heart. Price consistent with the best workmanship, I firmly recommend it as a loyal com…

  • Cane Holder…

    Very useful and always use it…

    Veloped Cane Holder
    by Carolyn MacLean
  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

  • A rollator that gives security…

    I use my wife's Walker 14er in addition to the rollator I have owned for years. The stable construction and large wheels of the Walker 14er give a completely different walking feeling, a new sense of safety. The bumpy cobblestones and uneven terrain …

  • New lease of life…

    I am 84, and have a crooked spine as a result of a motor accident five years ago, which means that it is painful for me to hold myself upright. I had not been able to take my daily walk for the last few months, and I had been unable to stand and chat…

  • Peter Hedley. U K greatest fan.…

    I have been a fan of Trionic Veloped for several years. I played too much football and squash as a young man and now have replacement knees and a right hip. The Veloped has given me great mobility by helping me take more of my body weight on my upper…

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