Walker User Guide

Trionic Walker

The Rollator Walker 9er is your perfect rollator to use both indoors and outdoors. With its 9” wheels and extra-soft PU-tires you’ll enjoy high comfort and a well-balanced performance. The Walker 12er is your faithful companion when you are heading outdoors. Its 12” wheels and air-filled tires guarantee a very comfortable ride, and it’s perfect for every urban and outdoor area. The Trionic Walker 14er is the world’s first rollator with 14” big wheels. All the new Trionic Walker rollators are equipped with a synchronized steering feature that eliminates the problems with shimmying and skewed swivel wheels.

The Walkers are tested and approved according to the international standard ISO-11199-2:2005, for a maximum user weight of 150 kg.


Technical Data

  Walker 9er M Walker 12er S Walker 12er M/L Walker 14er M/L
Min. height: 74 cm 71 cm 76 cm 81 cm
Max. height: 94 cm 86 cm 96 cm 100 cm
Width: 66 cm 69 cm 69 cm 69 cm
Length: 68 cm 81 cm 81 cm 85 cm
Seat height: 62 cm 56 cm 62 cm 62 cm
Seat width: 43 cm 46 cm 46 cm 46 cm
Wheel size: 9"/23 cm 12"/31 cm 12"/31 cm 14"/36 cm
Size folded H x L x W L68xW28xH82 cm L81xW28xH88 cm L81xW28xH88 cm L85xW28xH90 cm
Size folded without wheels H x L x W: L61xW28xH74 cm L67xW28xH76 cm L67xW28xH76 cm L67xW28xH76 cm
Weight: 9,5 kg 9,1 kg 9,2 kg 9,9 kg
Weight without wheels: 6,6 kg 6,4 kg 6,5 kg 6,6 kg
Max. user weight: 150 kg 150 kg 150 kg 150 kg

Safety

  • Both brakes should be locked in parking mode before you use the seat.
  • Before you start walking with the Walker, make sure it’s completely unfolded.
  • Be extra careful in steep terrain and on slanting ground.
  • The stability of the Veloped is tested with a basket load of 5 kg. If you load additional weight to the basket, make sure to distribute the weight evenly in the basket.

Correct Grip Height

How to set the correct height of your rollator

How to set the correct height of your rollator

Many rollator users set the grips too high, thinking that it will promote a more upright posture. But this actually worsens the posture, and it affects the stability negatively.

You can determine the correct grip height by doing as follows, as recommended by all physiotherapists and all rollator manufacturers:

  1. Stand upright with your back as straight as possible, with your shoes on and with your arms hanging in a relaxed state along your body (elbow slightly bent).
  2. Measure the vertical distance from the floor to the wrist bone = recommended grip height.

With the grips at wrist height:

  • You do not have to raise your shoulders, and you can unload a greater part of your body weight.
  • You can walk closer to the hand grips, which results in a more upright body posture.
  • A more vertical weight distribution (downwards) improves both the stability and the brake performance.

First Time Use

1. To unfold the Walker, pull the two hand grips away from each other.

1. To unfold the Walker, pull the two hand grips away from each other.

2. Grab the right grip with your right hand and lift the right front- and right rear wheel off the ground. With the right wheels lifted, lock the Walker in Walking mode by pressing the left rear corner of the seat distinctly downwards. You should hear a “click” when the Walker locks into walking mode.

2. Grab the right grip with your right hand and lift the right front- and right rear wheel off the ground. With the right wheels lifted, lock the Walker in Walking mode by pressing the left rear corner of the seat distinctly downwards. You should hear a “click” when the Walker locks into walking mode.

3. Before using the walker, make sure that the unfolding mechanism has locked securely in place.

<p><b>NOTE: </b>It is important that you lift the right wheels off the ground, so that the right front wheel freely can turn into its aligned position.</p>

3. Before using the walker, make sure that the unfolding mechanism has locked securely in place.

NOTE: It is important that you lift the right wheels off the ground, so that the right front wheel freely can turn into its aligned position.

4. Open the quick-release levers and adjust the grip height as described on page 7 in the chapter “Grip Height Adjustment”.

4. Open the quick-release levers and adjust the grip height as described on page 7 in the chapter “Grip Height Adjustment”.


Motion Brake

Motion Brake

To operate the motion brake, pull the brake lever upwards. Brake with both levers at the same time.


Parking Brake

You can engage the parking brake in 3 different ways.

Option 1: Push the lower red parking trigger downwards with your index finger, while you pull the brake lever at the same time. Make sure that the parking brake is engaged, and that the Walker does not move.

<b>Option 2: </b> Pull the upper red parking trigger rearwards with your thumb, while you pull the brake lever at the same time. Make sure that the parking brake is engaged.

Option 2: Pull the upper red parking trigger rearwards with your thumb, while you pull the brake lever at the same time. Make sure that the parking brake is engaged.

<b>Option 3: </b> Use both hands. Pull the upper red parking trigger rearwards with one hand, while you pull the brake lever with your other hand. Make sure that the parking brake is engaged. To release the parking brake, brake in the same manner as for using the motion brake.

Option 3: Use both hands. Pull the upper red parking trigger rearwards with one hand, while you pull the brake lever with your other hand. Make sure that the parking brake is engaged.

To release the parking brake, brake in the same manner as for using the motion brake.


Grip Height Adjustment

1. Release the quick-release lever positioned just above the seat by folding it outwards horizontally.

1. Release the quick-release lever positioned just above the seat by folding it outwards horizontally.

2. Slide the hand grip up-/downwards to your preferred grip height.

2. Slide the hand grip up-/downwards to your preferred grip height.

3. Lock the hand grip at the chosen height by folding the quick-release lever to its closed position.

3. Lock the hand grip at the chosen height by folding the quick-release lever to its closed position.

NOTE: Do not operate the quick-release levers like wing nuts or screws.


Grip Angle Adjustment

The angle of the grips can be adjusted so that you get a comfortable hand position and an optimal support.

1. Loosen the screw on the rear end of the grip with a 4 mm Allen key.

1. Loosen the screw on the rear end of the grip with a 4 mm Allen key.

2. Turn/rotate the grip to your chosen angle, and lock it in place by tightening the screw again.

2. Turn/rotate the grip to your chosen angle, and lock it in place by tightening the screw again.


Folding the Rollator

1. Grab the seat handle and pull it upwards and the Walker will start folding.

1. Grab the seat handle and pull it upwards and the Walker will start folding.

2. Push the two grips handles fully together.

2. Push the two grips handles fully together.


Unfolding the Walker

1. To unfold the Walker, pull the two hand grips away from each other.

1. To unfold the Walker, pull the two hand grips away from each other.

2.Grab the right grip with your right hand and lift the right front- and right rear wheel off the ground. With the right wheels lifted, lock the Walker in Walking mode by pressing the left rear corner of the seat distinctly downwards. You should hear a “click” when the Walker locks into walking mode.

2.Grab the right grip with your right hand and lift the right front- and right rear wheel off the ground. With the right wheels lifted, lock the Walker in Walking mode by pressing the left rear corner of the seat distinctly downwards. You should hear a “click” when the Walker locks into walking mode.

3. Before using the Walker, make sure that the unfolding mechanism has locked securely in place.
<p> <b>NOTE:</b> 
It is important that you lift the right wheels off the ground, so that the right front wheel freely can turn into its aligned position. </p>

3. Before using the Walker, make sure that the unfolding mechanism has locked securely in place.

NOTE: It is important that you lift the right wheels off the ground, so that the right front wheel freely can turn into its aligned position.

<b>NOTE!</b> Always engage both parking brakes before you use the seat.

NOTE! Always engage both parking brakes before you use the seat.


Detaching the Front Wheels

1. Open the quick-release on the front wheel by folding it outwards.

1. Open the quick-release on the front wheel by folding it outwards.

2. Unscrew the nut on the inside of the fork a bit, so that the wheel can be detached from the fork.

2. Unscrew the nut on the inside of the fork a bit, so that the wheel can be detached from the fork.

3. Remove the front wheel from the fork.

3. Remove the front wheel from the fork.

4. <b>NOTE:</b> Do not operate the quick-release levers like wing nuts or screws.

4. NOTE: Do not operate the quick-release levers like wing nuts or screws.


Attaching the Front Wheels

1. Enter the front wheel into the fork, with the quick-release lever positioned on the outside of the Walker.

2. Tighten the nut on the inside of the fork, so that the quick-release gets correctly tensioned when closed.

2. Tighten the nut on the inside of the fork, so that the quick-release gets correctly tensioned when closed.

3. Close the quick-release on the front wheel by folding it inwards. Make sure that the quick-release lever is correctly closed, preferably in a position behind the fork when seen in the traveling direction of the Walker.

3. Close the quick-release on the front wheel by folding it inwards. Make sure that the quick-release lever is correctly closed, preferably in a position behind the fork when seen in the traveling direction of the Walker.

4. <b>NOTE:</b> Do not operate the quick-release levers like wing nuts or screws.

4. NOTE: Do not operate the quick-release levers like wing nuts or screws.


Removing/Installing the Rear Wheels

The rear wheels are removable to simplify transportation of the Walker.

1. To detach the wheel, press the black button at the centre of the wheel and pull the wheel off.

1. To detach the wheel, press the black button at the centre of the wheel and pull the wheel off.

2. To attach the wheel, press the black button at the centre of the wheel and push the wheel axle into the axle hole. Release the button when the axle is in its end position. 3. Hold the tire and push/pull the wheel back and forth laterally to check if the wheel is properly secured.

2. To attach the wheel, press the black button at the centre of the wheel and push the wheel axle into the axle hole. Release the button when the axle is in its end position.

3. Hold the tire and push/pull the wheel back and forth laterally to check if the wheel is properly secured.


Brake Adjustment

1. If the brakes works poorly, loosen the adjustment screw on each brake lever (counter-clockwise) and lock it in position by screwing the lock-nut towards the handle (clockwise).

1. If the brakes works poorly, loosen the adjustment screw on each brake lever (counter-clockwise) and lock it in position by screwing the lock-nut towards the handle (clockwise).

Contact your retailer, or the person responsible for servicing your Trionic Walker, if the brakes still work poorly.

Contact your retailer, or the person responsible for servicing your Trionic Walker, if the brakes still work poorly.


Air Pressure

Check the tyre air pressure regularly. Trionic recommends a tyre pressure of 1.5 bar/22 psi. Maximum tire air pressure is 2.5 bar/35 psi.

Check the tire air pressure regularly. Trionic recommends a 1.5 – 2.0 bar tire pressure.

Maximum tire air pressure is 2.5 bar/35 psi.


Safety Instructions

Before use, check that your Trionic Walker functions properly:

  • Check the function of the motion and parking brakes.
  • Make sure that the frame is locked in unfolded walking mode.
  • Check that the grips is properly secured at the correct height.
  • The user’s weight may not exceed 150 kg.
  • An annual control of the product is recommended to ensure its function, either by your dealer or service representative authorized by Trionic.
  • Do not use a defective Trionic Walker.

Service Instructions

In order to maintain function and safety, make sure the following is carried out regularly:

  • Clean the Walker with normal dish washing liquid, water and a dishcloth. Make sure it’s properly dried.
  • Keep the wheels clean with dish washing liquid, water and a plastic brush.
  • Check that screws and levers are tightened properly.
  • If your Walker is not in perfect condition: please immediately contact your retailer/dealer or service representative authorized to service your Trionic Walker.

Make sure to check the tyre pressure every 4–5 weeks. Trionic recommends a tyre pressure of 1.5 bar/22 psi.

Trionic does not take responsibility for any alterations (adjustments or inadequate repairs) done to the product without prior authorization.


Guarantee

Guarantee The Trionic Walker includes a 10-year guarantee, excluding parts that are subject to normal wear (tires, tubes, brake pads, brake cables, brake cable housings, grips and textile parts). The guarantee is valid from the date of purchase, and covers Trionic original parts only.

CE labelCE – Trionic Sverige AB ensures that this Class I Medical Device meets the requirements of the EU regulation MDR 2017/745 and that it is certified to ISO 11199-2:2021.


Label

The Veloped is tested and approved according to the international standard for rollators ISO 11199-2:2021 and it meets the requirements of the EU regulation for medical devices MDR 2017/745.

The user’s weight may not exceed 150 kg.

  1. Product name
  2. Max user weight
  3. Length
  4. Width
  5. Max. and min. height
  6. Manufacturing Date
  7. UDI/Digital Product Passport: GS1 QR-code (AIDC/HRI)
  8. Serial number
  9. Article Number
  10. Rollator certified to ISO 11199-2:2021
  11. Read the manual before use.
  12. Product Code: GTIN13
  13. Manufacturer
  14. CE mark
  15. Environmentally Friendly
  16. Medical Device
  17. Aid approved according to MDR 2017/745
Product label

Environmentally Friendly

The Trionic Walker is manufactured in the way to have as little negative impact on the environment as possible during its lifecycle. When the product has served its purpose it can be scrapped and the parts can be recycled.

Der Grüne Punkt
  • The product’s aluminium components are separated from the remaining parts when sorted for recycling. The parts are sorted into metal, plastic and mixed materials.
  • The greater part of the product is made of aluminium, steel and plastic.
  • Examples of components made of mixed materials are the brake levers, wheels and gripbar.
  • If you are uncertain of how to handle the recyclable material, please contact your local authorities, as different municipalities/recycling companies follow different recycling methods.

Trionic Sverige AB is a member of Repak Ltd Ireland and Valpak Limited in UK and fully implements the European Directive on Packaging and Packaging Waste dated December 20, 1994.

Product Reviews    

  • Great…

    The Veloped Sport met my expectations. The braking system is almost perfect; I wish there was a way to hold the level of braking when traversing steep hills.…

  • The product fully meets my expectations!…

    The only thing I find annoying is the constant ticking/clacking from the front wheel steering area.…

  • Finally more freedom of movement and safety…

    After several health challenges, I find walking difficult, especially on uneven surfaces. I hardly ever went outside anymore. I particularly missed walking in the woods. Now my family has ordered me the Veloped Sport. At last I can go for a walk out…

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  • Heinrich Heiß, 72 years old…

    I think my Veloped is excellent. I walk my dog for an hour every day, which used to cause me a lot of back pain after 20 minutes. Now I can walk without pain. I've also hiked 10 kilometres several times (with my dog). My Veloped is a real eye-catcher…

  • My Trionic Trekker 12 came yesterday……

    My Trionic Trekker 12 came yesterday and within 5 minutes had it’s wheels on, a bottle of water in the basket and we were on our first walk off pavement in over 10 years ...wonderful! There were flowers, painted stones someone had left for others to …

  • Great Ferrari among the rollators…

    My mother, 84 years-old, can finally walk on the streets of the city again without pain in her shoulders and wrists. She doesn't feel the cobblestones at all. Overcoming train tracks is now child's play. With her previous rollator, which was not a st…

  • Great service, fast delivery and a tremendous life changing product.…

    I bought this after being introduced to it by a friend who had bought one. We both have MS and I have found the Veloped to be life-changing for me. I am more confident when walking both on and off road and I feel that I am getting a small amount of m…

  • I know I have gained a lifetime of freedom.…

    I am a twenty six year old woman, born with a mild spastic tetraparesis (a lighter form of cerebral palsy). It affects both my hands and legs: despite years of physiotherapy, I was only able to walk arm in arm with a carer. I found out about Trionic …

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