Hello! How can we help you?

Where can I find videos about the products?

We have short how-to videos for both models. The Walker and the Veloped have separate video pages, so open the one for your model:

User manuals

You can read and print the Veloped user guide online: Veloped user guide. If you prefer a printed copy, order the Veloped Manual and Quick Guide – it has a new format but the same content as the older pocket-sized manual.

Repair guides

Step-by-step guides for replacing brake levers and brake cables are in our FAQ under Brakes; the same principle applies to both the Walker and the Veloped. Can't find what you need? Email us at support@trionic.com.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History