Hello! How can we help you?

Can I try a Veloped or Walker before I buy?

Yes. You can visit a Trionic stockist near you, or book a test walk with a Trionic ambassador through our map. If there is no one near you, you can order a Veloped or Walker, try it at home, and return it within 14 days if it isn't right for you.

Visit a stockist near you

Several shops and mobility retailers stock the Veloped and Walker, and you can visit them to see and try the models in person. Open our map of trial locations, click "Use my location" and look for retailers near you. We recommend calling the shop before you go, to check that they have the model and size you want to try.

Book a test walk with an ambassador

  1. Open our map of trial locations.
  2. Click "Use my location", or search for your town.
  3. Click a marker near you to see who it is and which models they have.
  4. Send a booking request from the marker. Your request goes to the ambassador or partner, who gets back to you to agree a time and place.

Ambassadors are Trionic customers who volunteer to show their own Veloped or Walker to people thinking of buying one. To protect their privacy we don't give out their contact details directly, so please book through the map. You'll also find physiotherapists and service centres on the same map.

Prefer help? Write to us in the chat and we'll look for the nearest stockist or trial location, and book a test walk for you.

No one near you? Try it at home

Order online and try the Veloped or Walker outdoors on a short walk. If it isn't right for you, you can return it within 14 days of delivery. We're happy to help you choose the right model and size first, by chat, phone or email.

You can also try both models at our warehouse in Uppsala, Sweden, by appointment.

Getting the most out of a test walk

  • Know your height, as it decides the frame size.
  • Try it on the kind of ground you usually walk on, such as gravel, grass or kerbs.
  • Practise folding it and lifting it into a car if you'll be transporting it.

Related articles

Written by , Co-founder, Trionic Sverige AB · Last Updated

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • 16 16

    “To Boldly Go Where No Rollator Has Gone Before”…

    I bought a Veloped Tour (with 12-inch wheels) online from Trionic in May 2020 for my 86-year-old father. To everyone’s delight, my father was immediately able to walk much faster, much further, and much more easily than before.

    One of the specific…

    Read the Full Review 
    Trustpilot
  • 9 10

    Mr Michael Binns…

    I had a stroke in October last year and as a result, I couldn't walk. After much physio, I am now using your Walker 14'' every day to improve my walking. It also means that I get out at least once a day. A really good product!
    Michael Binns…

  • 21 7

    Regained Freedom…

    Very strong workmanship. Easy removal of the wheels for transport in the car. The basket is practical for jacket, dog leash etc. The height adjustment of the handles is very easy. The curved handrail is very useful for going uphill. Tested over roots…

    Read the Full Review 
    Trionic
  • 11 8

    The assembly was easy and quick…

    The first ride with the Veloped was fantastic. We were able to walk with my mother again on paths in the forest, which was where we had last walked together years ago. This was simply not possible with the standard walker. There were also no problems…

    Read the Full Review 
    Trustpilot
  • 9 19

    The best rollator on the market…

    The best rollator on the market, I recognized it while walking, then informed myself and bought a Walker 14er. Never again another rollator, simply unique!…

    Trustpilot
  • 18 14

    With the Veloped, I stay in contact with other people…

    I'm simply glad to own a Trionic Veloped.

    On the other hand, people talk to me every time I use it, whether it's shopping or a stroll. People are always interested in my Veloped and see its advantages over a conventional walker, then they take pic…

    Read the Full Review 
    Trionic
  • 10 12

    Fantastic, it gives me the confidence to get……

    Fantastic, it gives me the confidence to get out and about. I am still able to walk and it’s prevented me having to go in a wheelchair.…

    Trustpilot
  • 12 13

    The Walker lives up to its promise.…

    With the rollator, I am more versatile and safer on the move again!
    I regret that I didn't try the Walker earlier.…

    Trionic
  • 16 7

    Both Trionic buys have been absolute godsends.…

    Just a few words of praise for my Trionic Walker.

    I fell Friday week ago and broke my hip. I am 67 and have Post Polio Syndrome. I own both Walker and Veloped but following surgery and half hip replacement my Walker has really come into its own. M…

    Read the Full Review 
    Trionic

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