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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I wish I could give Trionic Trek 10 stars!…

    I was very impressed with the speedy delivery. It feels like it was custom-made just for me and the kitty has already claimed the front basket! It came with 2 carrying bags and the extras we bought were certainly worth the overall cost.

    Thanks for…

  • Mrs T…

    Meets my needs for support when walking. Very pleased with it. Especially useful over gravel surfaces…

  • Free with the Veloped…

    Really! Finally, I can start walking again with my partner. The security that the Veloped gives me allows me to go to the beach and the lawns when I’m on vacation. At home, we walk along the river or in the forest. Enjoying nature together without he…

  • TRUE Enjoyment…

    I have had my new Trionic Walker for a couple of weeks and I couldn't be happier.

    I have gone on walks for miles and it has operated fabulous, no getting caught in cracks anymore, walked on gravel trails last weekend PERFECT!
    Pictures to follow, …

  • Fantastic Walkers and Velopeds…

    I have recently received my Trionic Sports Veloped, and the product itself is beautifully made and very sturdy. With its air-filled tyres and great design, it makes walking a joy!

    The whole purchasing process was very straightforward and Trionic's…

  • Independent walking again…

    I have had my Veloped Tour for just over a month and am absolutely delighted with it. Apart from back issues which had limited my walking, this year I have a balance problem. The Trionic has enabled me to get back to enjoying the countryside both on …

  • My life has changed.…

    I cannot thank you all enough for my new Veloped Tour. It has opened up many things which I have been unable to do for the past 2 years. The main thing being country walks & trails, walking more than 3-4 kilometres which may not seem a lot but not b…

  • Very good…

    The Walker 14er helps me a lot (balance disorder due to ataxia). Apart from the large tyres, which make it easier to overcome obstacles, I particularly like the flexible suspensions of the wheels on the left and right, which decisively improve the gr…

  • Walking whereever you want…

    There are many little towns in Germany, where the pavements are cobblestone. The Trionic Veloped makes it easy to walk around. The wheels are the best you can have, also for walking in the woods and fields.…

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