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What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

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Product Reviews    

  • Very satisfied…

    The Walker 12er is fantastic. Since 2008 I have only moved around with a wheelchair because I could not use the health insurance walkers due to balance problems. With the Walker I bought from you I feel completely comfortable. I feel very confident w…

  • The Veloped Sport…

    The Veloped Sport. I've had mine for a month now and am thrilled with it! I was a keen walker before I broke my pelvis and ended up with permanent nerve damage in my leg. I have been working to get as mobile as possible. Although I can walk with one …

  • I would always choose it again...…

    Dear Ladies and Gentlemen, I was made aware of your product (Veloped) by a friend.

    I am 75 years old. I have Parkinson's disease and have been dependent on a rollator for several years… These rollators did not last long, so I was always looking fo…

  • I suffer from polyneuropathy, so I have really bad balance and vacillate…

    Sticks don't really help, and it's so uncomfortable that at some point you don't even want to go out anymore. Three months ago, it was clear to me that I would need a rollator if I wanted to enjoy being out in nature again.

    Before buying, I inform…

  • So, so happy…

    I am so happy with my veloped, it's made walking so much easier. I enjoy being in the countryside , in the woods and tracks. With the usual walker with four corner wheels I found it difficult with stones and roots and branches but the veloped just gl…

  • Really good…

    Very good, accurate and quick responses over chat, always very friendly, fast delivery, clear and punctual. all accessories were mounted on the Veloped, all you had to do was put on the tires. The Veloped is just great, my daughter has a lot better q…

  • Wow, exactly what was expected.…

    Excellent service, communication skills of Stefan are brilliant.

    Couldn't ask for or expect better delivery, quality, packaging etc, etc.

    A five-star piece of equipment and five stars for communication and service.

    Thank you for giving our s…

  • A WONDERFUL PURCHASE…

    In common with one of your other reviewers, I suffer from peripheral neuropathy, resulting in a severe loss of sense of balance. Since the delivery of the Walker 12er several weeks ago my life has improved immensely. I now find that walking, which I …

  • Excellent product and very good pre……

    Excellent product and very good pre-sales support. My only issue is I wish the seat was a little wider or that I was a little narrower!…

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