Hello! How can we help you?

What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I am absolutely thrilled with my Walker 12er.…

    I am absolutely thrilled with my Walker 12er. A fantastic finish, a modern design. It has attracted a lot of attention both in public places and on the Underground, attracting praise and appreciation for both its appearance and workmanship, thus conf…

  • Finally a stable rollator…

    Finally a stable rollator that is big enough, doesn't get stuck everywhere and has good brakes. My husband is relieved and enjoys walking more safely with it. Unfortunately, he has fallen several times with previous standard rollators, e.g. getting s…

  • I am happy…

    I am still practising. It works quite well on both paved and unpaved paths. I'm happy to have it, because it is safe.…

  • Trionic means freedom for me.…

    As an enthusiastic walker who also likes to travel with my dog through woods and meadows, I had to give up this pleasure at some point because of my progressive muscle disease. A rollator I bought from another Scandinavian brand was able to maintain …

    Veloped Tour 14er M black/reflex/red
    by Lucia Bonnet-tullius
  • Field report after one year of use…

    The advert and description in the brochure is 100% true. Nothing is exaggerated. Disadvantageous or not optimal are the tyres. The air escapes too fast. A severely handicapped person will then usually find it very difficult, because a petrol station …

  • The Veloped is the best thing I...…

    Veloped is the best thing that could have picked me up! It's quality of life! I can go away with it as usual, at my pace over hill and valley, as I am used to with my dogs. Thanks to the stability and security I have gained, I am relaxed on the walk,…

  • Forest Walks Again!…

    Since getting my Veloped Trek 14er I've been able to get out about in the Forests again. Have even managed to get half way up the Black Mountains in Wales. Also able to get out and take photos again, something I love to do!…

  • Fabulous buy…

    Extremely efficient. Easy to order, delivered within the week. Informative online chat with a query. It’s given my husband independence. A really great piece of equipment. Money well spent. Thanks so much.…

  • I walked again thanks to Trionic……

    I walked again, thanks to Trionic marvels...…

    Rollator Walker 9er black/black/gray
    by Martín Alejandro Carmona Selva

Subscribe to our newsletter!

"> ?>