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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Improved quality of life…

    Since my severely disabled sister (spasticity) started using the Trionic Walker 12", sudden wheel locks on the numerous uneven road surfaces, as well as on sandy and grassy areas, are a thing of the past. It's safer for her and a great comfort for us…

  • Outstanding…

    Although the Veloped Tour is an expensive investment, it is well worth it.
    It has given me mobility that no other rollator provides. I can now navigate uneven terrain, cobble stone streets, curbs and even pot holes with ease. I intend to take it wit…

  • A life saver!…

    Firstly, the customer service has been faultless, from the advice when ordering my Trionic Veloped, to the immediate response when, after daily use for over 5 years, I needed to order a new seat and basket.

    I have little to no balance, as well as …

  • Excellent Product…

    We purchased this walker for our 14-year-old daughter, a brain cancer survivor who has no vestibular function so that she could use it to go into the countryside and at Guide camp. It took some getting used to because she has been using a posterior w…

  • I am glad that I bought this expensive rollator…

    I have nothing to complain about, I am completely satisfied. At 91 years old and with a few complaints, I do my daily fast walk to mobilise the circulation. (I couldn't walk fast with the one paid from the health insurance.)
    Loading it into the car…

  • I went to the seaside with my Veloped…

    I went to the seaside for the first time with my Veloped in Texel. With the Veloped I was able to walk on the beach in the deep sand, which would not have been even contemplated with other devices. It was tiring, but doable. I was also able to get ve…

  • TRUE Enjoyment…

    I have had my new Trionic Walker for a couple of weeks and I couldn't be happier.

    I have gone on walks for miles and it has operated fabulous, no getting caught in cracks anymore, walked on gravel trails last weekend PERFECT!
    Pictures to follow, …

  • Real quality of life improvement…

    This rollator is infinitely better designed and made than my previous one, and well worth the much higher price...

    I can use it on uneven ground for walks on fields and river banks, and I am finding I take bigger steps and stand more upright, thus…

  • Walker 12er (size M/L)…

    The Walker 12er (size M/L) is the best I've seen. I'm very satisfied. High-quality workmanship and easy to handle in practice. I can only recommend this rollator.…

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