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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • THE best…

    All round great/ fantastic unit. Easy to use, and gets around shops etc with very good manoeuvring. Folds up small. Very happy. I find it's pretty good off-road too.

    I also have a three-wheel Trionic Veloped 14er which is more stable and tougher a…

  • "No more sitting around watching life go by"

    Wow my Dad has recently bought a Trionic Veloped All Terrain Walker Rollator, no more sitting around watching the family having fun,he's joining in on the walks, shopping trips,and even started having holidays again,(that makes Mum happy!!),they've b…

  • Improved quality of life…

    Since my severely disabled sister (spasticity) started using the Trionic Walker 12", sudden wheel locks on the numerous uneven road surfaces, as well as on sandy and grassy areas, are a thing of the past. It's safer for her and a great comfort for us…

  • Comfortable Walker…

    My Trionic Walker arrived on time as promised. A really efficient company to deal with. Already ‘test driven’ and really kind to arthritic neck and shoulders as there is hardly any vibration due to large pneumatic wheels. Also, walk from hips rather …

  • Walking every week now!…

    My Veloped Sport has allowed me to enjoy walking again! I'm 59yrs. old and have cerebral palsy. I was having a hard time walking without some sort of mobility aid. Typical walkers limited where I could go walking. My Veloped Sport can go almost anywh…

  • All my expectations were met…

    The Veloped was delivered in a short time. The handling of the Veloped is self-explanatory and very simple. I am thrilled at how quickly I was able to get moving outside again! In the end, the walks were torturous and now they are fun again. The Velo…

  • Veloped Tour 14"…

    I have been using the Veloped Tour rollator with 14-inch wheels every day for two months. The solid construction fully meets the expectations placed on it: ease of movement, low vibration, and mobility especially off-road. The ingenious construction …

  • S U P E R !…

    The shipping and the delivery of our Veloped Trek M 14er was completed in 3 days!
    So, it was very fast!

    Our Veloped was carefully packed and, when we unpacked it, was not damaged! We did not have any problems with the assembly either! See video a…

  • Par Excellence!…

    Absolutely delighted with my Trionic Veloped Tour that I purchased recently. It has been an absolute boon and I’m now able to get around cut more easily than ever before. The fact that it is an all terrain walker, means that from pavement, to cobbles…

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