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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • A real eye-catcher…

    Runs very smoothly, it’s perfect on uneven ground.
    Comfortable legroom when walking.
    My father must practice locking the brakes again and again.
    Great design, a real eye-catcher!…

  • Walker 14er - Very useful product…

    I have used the walker several times.
    It is easy to assemble and disassemble without help and it can be stored in the boot.
    Lightness, synchronisation of the front wheels and large tyres make it easier to walk even on uneven surfaces, it has numero…

  • I know I have gained a lifetime of freedom.…

    I am a twenty six year old woman, born with a mild spastic tetraparesis (a lighter form of cerebral palsy). It affects both my hands and legs: despite years of physiotherapy, I was only able to walk arm in arm with a carer. I found out about Trionic …

  • Top class rollator…

    The Veloped Sport 12er I ordered arrived super packed and the assembly was done in a few minutes. The safe and reliable brakes are particularly noteworthy. Thanks to the pneumatic tyres and the handles, there is no pain in the upper arm, shoulder and…

  • Walking every week now!…

    My Veloped Sport has allowed me to enjoy walking again! I'm 59yrs. old and have cerebral palsy. I was having a hard time walking without some sort of mobility aid. Typical walkers limited where I could go walking. My Veloped Sport can go almost anywh…

  • Very good…

    The Walker 14er helps me a lot (balance disorder due to ataxia). Apart from the large tyres, which make it easier to overcome obstacles, I particularly like the flexible suspensions of the wheels on the left and right, which decisively improve the gr…

  • Veloped - An Absolute Necessity!…

    In 2011, I was cycling to the bus station to take a bus into Manchester where I worked. I was hit by a car driven by a 74-year-old man who wasn’t looking for a cyclist (I had right of way!) and he struck me as he turned in front of me. My head struck…

  • Rollator…

    A wonderful device!
    This purchase was one of the best purchases of my life. As a severely disabled person, I have used several "health insurance rollators".
    The new Veloped has improved my quality of life enormously.
    This Veloped really gets me t…

  • This stroller fits that bill.…

    I am six feet tall and no lightweight so I was looking for something that would allow me to walk upright and be sturdy enough to support me ( I have a knee which gives way at any time). This stroller fits that bill.
    I had to get used to it as previ…

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