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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Freedom at last.…

    My wife had major back surgery and we had a fairly nice walker for her to use before and after the surgery. It is nothing compared to the Trionic we purchased. The engineering and craftsmanship are superb and obviously of high quality. It has given h…

  • I suffer from polyneuropathy, so I have really bad balance and vacillate…

    Sticks don't really help, and it's so uncomfortable that at some point you don't even want to go out anymore. Three months ago, it was clear to me that I would need a rollator if I wanted to enjoy being out in nature again.

    Before buying, I inform…

  • So good we bought a second one…

    We bought the Veloped Sport as we live on a farm and have horses and were very pleased with it and felt safe using it. But we found it a bit large for some situations like hospital appointments and getting it in the car. So bought the walker as well.…

  • Field report after one year of use…

    The advert and description in the brochure is 100% true. Nothing is exaggerated. Disadvantageous or not optimal are the tyres. The air escapes too fast. A severely handicapped person will then usually find it very difficult, because a petrol station …

  • My Veloped arrived on time and in……

    My Veloped arrived on time and in perfect condition, well packaged and easy to assemble. I am thrilled with it, makes walking so much easier and more comfortable than my old Walker. The company are friendly, efficient and made the whole ordering and …

  • Mrs T…

    Meets my needs for support when walking. Very pleased with it. Especially useful over gravel surfaces…

  • It doesn't get any better!…

    Never will I forego the great tool which has given me back so much joy of life! Because of multiple sclerosis I was unfortunately no longer able to move about in nature. This led to great annoyance for me during holidays on the North Sea. No walking …

  • I walked again thanks to Trionic……

    I walked again, thanks to Trionic marvels...…

    Rollator Walker 9er black/black/gray
    by Martín Alejandro Carmona Selva
  • Excellent product…

    This has been a life-changer for me. I suffer from a back problem, which seriously restricted my walking. Using the Trionic Trek I can comfortably walk about 2 miles. I take the occasional rest using the seat which is a bonus. The design and finish o…

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