I’ve referred several friends but haven’t received Rewards Credit for it. Is there something else I need to do?

The Trionic community is amazing, and we’re so glad you want to share the joy of our all-terrain Velopeds and Walkers with your friends! You deserve a big thank you and an equally great reward.

Just note that the referred friend must use the link, which means that the referral must be initiated through your referral link (which you can find on your rewards page), and your friend must spend.

The Reward Credit will be added and usable on your account 14 days after your friend completes their purchase. 

When this happens, you will receive an email letting you know that one of your friends made a purchase using your code and that a reward has been added to your account. You can also check your ‘Rewards history’ to see a list of any store credit earned from referrals.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Extremely satisfied…

    Hello,
    My mum has been using the walker for some time now and she is very satisfied. The only drawback is that there is no clamp or hook to keep the rollator folded up tightly. This would be useful, for example, as a kind of hook that holds the two …

  • What really surprised me was the smoothness of the Veloped.…

    After extensively testing the Veloped Trek 14er M, I would like to describe my experience here. What really surprised me was the smoothness of the Veloped. Roots and branches are not an obstacle and can be easily driven over. The assembly and disasse…

  • 2000 km in 16 months with the Walker 14er

    From August 2021 to the end of 2022, I covered just over 2000 km on dirt tracks, country, and forest trails with the Walker 14er, of which just over 1600 km in 2022 alone. My wife has always accompanied me. Apart from puncturing the front wheels twic…

  • Angus…

    Fantastic…

  • PERFECT…

    Perfect, because you can walk upright and avoid walking with a bent back. The back improves the more you walk.
    A tip: When folding the Veloped, there should be a latch that keeps the frame locked in a folded state.
    Missing holes to put a nameplate …

  • Getting independence back .…

    My walker Walter allows me to do country walks again, room in the basket for a picnic and a waterproof! Much better than walking sticks. I've had lots of compliments and questions from others struggling with their mobility and I explain how good the …

  • Portable…

    A good hand pump, folds away neatly.…

    Multi-Function Pump
    by Alan Mothersole
  • Product review…

    The product was delivered quickly and without problems. The packaging was safe and shockproof. The assembly has been done quickly and easily. The product is of high quality and extremely stable. The walk and the steering are smooth. The Veloped can b…

  • I am absolutely thrilled with my Walker 12er.…

    I am absolutely thrilled with my Walker 12er. A fantastic finish, a modern design. It has attracted a lot of attention both in public places and on the Underground, attracting praise and appreciation for both its appearance and workmanship, thus conf…

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