I’ve referred several friends but haven’t received Rewards Credit for it. Is there something else I need to do?

The Trionic community is amazing, and we’re so glad you want to share the joy of our all-terrain Velopeds and Walkers with your friends! You deserve a big thank you and an equally great reward.

Just note that the referred friend must use the link, which means that the referral must be initiated through your referral link (which you can find on your rewards page), and your friend must spend.

The Reward Credit will be added and usable on your account 14 days after your friend completes their purchase. 

When this happens, you will receive an email letting you know that one of your friends made a purchase using your code and that a reward has been added to your account. You can also check your ‘Rewards history’ to see a list of any store credit earned from referrals.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

  • Comfortable Walker…

    My Trionic Walker arrived on time as promised. A really efficient company to deal with. Already ‘test driven’ and really kind to arthritic neck and shoulders as there is hardly any vibration due to large pneumatic wheels. Also, walk from hips rather …

  • Gave me my independence back!…

    The Trionic 14” wheel walker has given me back the independence I had lost for years. For years I had to hold on to others if there was uneven ground, gravel or sand to walk on and just avoided those surfaces as I need to stop and sit regularly and i…

  • It is worth its (high) price!…

    I have been using the Walker 14 for about 2 months.
    I am very satisfied with the flawless workmanship and the many possible adjustments. I have now covered around 150 km up and down the trails and fields, every day and in all weathers. The brakes ar…

  • Great customer service, great product…

    From customer service to delivery this company is 'fantastic'
    The walker has made such a massive difference to my mums mobility.
    She is walking upright and no longer complains of pain in her back and knees.
    She is much more confident and is managi…

  • Veloped Trek Large 14 inch…

    I received my Veloped Trek Large 14-inch on Friday, 22/12, 2023, which is perfect for me. Ideal height, too. I can walk upright with it compared to my previous walker. On my doctor's advice, I will go out for long walks with it every day in the Sprin…

  • Does the job…

    Easy to fit, does the job perfectly well.
    Arrived promptly and well packaged.…

    Walker Backrest NEW MODEL
    by Heather Vaughan
  • Robust, designed to be fit for purpose and that was just the cardboard c…

    From the start dealing with this company has been really good, Stefan that means you as individual, but much more than that the ethos of the company not only shone out in the response to my first tentative enquiry but in the ongoing communication thr…

  • The neighbors all love it…

    The Rollator arrived in perfect condition, all I had to do was take it out of the box and start using it. It meets all of my expectations, the neighbors all love it. John…

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