The brake lever on one side has no braking impact?

Try to adjust the cable as described in the manual.

If that doesn't solve the problem, try to check the following:

  1. Is the wheel attached properly, in other words, is the brake hub positioned inside the brake? The customer can check and compare the right and left wheels.
  2. Are the two cable ends (with the aluminium end cap) about the same length? If different lengths, the shorter one might have a loose end nipple.
  3. Is the brake cable still intact?

Please contact us if the problem is not solved.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Absolutely amazing service to the needs of the mobility challenged!…

    To me, the most amazing thing about the Trionic company is that the inventor of Trionic products (the Veloped and the Walker), Stefan Kindberg, is so available to serve the customers for these remarkable devices. He personally sees to it that they ar…

  • Veloped Trek is an excellent help…

    With the Veloped Trek I can walk longer distances again with pleasure. It helps me to get upright so that I can breathe better again. Above all, I appreciate that with the Veloped Trek I can walk again without much effort along paths in the park, for…

  • All Terrain Walker…

    This walker has been extremely sturdy and has been used over very challenging ground. Without this walker, we would not have been able to go on the walks we have or have seen some beautiful sites. We have put it through some difficult tests and it ha…

  • Able to walk outdoors again…

    The Trionic Veloped Sport was an excellent purchase. Because of cerebellar ataxia, I am no longer able to walk without a rollator. This device allows me to walk outdoors again, which is huge! It is worth every cent.…

  • Wishing you a happy new year and partly thanking you for my Trionic 12er…

    The delivery was remarkably fast, the packaging was beautifully designed and the 12er is perfect for my needs. I actually managed to get down to the beach to test it on sand and am very happy with the result. In addition, it is so quiet on all surfac…

  • The Veloped Sport…

    The Veloped Sport. I've had mine for a month now and am thrilled with it! I was a keen walker before I broke my pelvis and ended up with permanent nerve damage in my leg. I have been working to get as mobile as possible. Although I can walk with one …

  • A joy to use…

    I bought a walker last year (Not Trionic) in the hope that I could restore some of the strength in my legs. It could not cope with Birmingham pavements! Four small wheels do not cope with tree roots, potholes and significant camber. Then I found Trio…

  • The best outdoor rollator on the market…

    The admittedly high expectations of the Veloped (see previous reviews) were easily fulfilled. No other rollator I know is as stable, safe and reliable as the Veloped and so qualified for use in the countryside, woods and forests.
    However, the high s…

  • Walker 12…

    I bought the Veloped Tour 1.5 years ago and I'm very happy with it. The only problem was that the trunk of our car was too small. So I bought a travel rollator (it's not that expensive). We went to the North Sea and the travel rollator didn't meet my…

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