What are Trionic Customer Service opening hours?

The Customer Service telephone line is open weekdays from 8:00 am to 16:00  pm. For complaints and returns, the service hours are weekdays 9:00 am to 3 pm. We will answer calls outside of the specified times when available.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Great for all terrains…

    I have used Veloped (even gave it a personal name) on trails of various difficulties, and also, on different types of payment. The 14 inch wheels have no problems navigating larger rocks on trails or curbs in the city. I especially liked the front tw…

  • Like winning the lottery!…

    Due to my illness, COPD, knee joint operations and balance problems caused by spinal surgery, I could only walk in a limited way in our large garden, which has no paved paths. I absolutely could not cope with a normal walker. Therefore, this model wa…

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • Absolutely love my new Trionic 4 wheel……

    It’s so easy to walk with, the 14inch wheels are great for the smaller curbs.
    I like the way that the two front wheels are always together, it makes a huge difference.
    I would certainly recommend this product.

    The customer service I received was…

  • Fits perfectly…

    The pump fits the tyres perfectly and inflates them with minimal effort.

    Folded up, the pump can be stored in any backpack or can be attached directly to the Veloped with the supplied material. In this case, it is not the pump that is attached, b…

    Multi-Function Pump
    by Susanne Schiefel
  • Lovely walk along the beach…

    Lovely walk along the beach at Chapel Point. Couldn’t have done it without the 14” walker.…

  • Super article…

    We are absolutely satisfied.
    The rollator is really exclusive.
    You don't feel as if you are using a "walking aid". We are often asked how great it looks, not as "rickety" as all the others you get.
    And it is nice and light.
    We are happy to recom…

  • I am very pleased with it.…

    I recently bought a Walker 12er, and after using it for several weeks I can tell you that I am very pleased with it. The walker feels so much more stable than my previous one and is certainly more comfortable to use due to the large wheels with the i…

  • Veloped Jakt…

    We are very grateful to the inventor of the Veloped Jakt!
    As a farmer, I now also have the opportunity to look after our pastures and deal with the farm
    and cope with the work!
    Many thanks to those who built this model for rough terrain!!!!!!!!!!!…

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