What are Trionic Customer Service opening hours?

The Customer Service telephone line is open weekdays from 8:00 am to 16:00  pm. For complaints and returns, the service hours are weekdays 9:00 am to 3 pm. We will answer calls outside of the specified times when available.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Great product…

    I have the Walker 14er and love it for walking the dog as it goes anywhere. Bought this one to use when I go out shopping, etc. and am so pleased with it as I feel much safer when I use it. I do find it a little bit heavy but thoroughly recommend it…

  • Review…

    Dear Mr. Kindberg,

    we are extremely satisfied with the Veloped Sport 12er L. My husband feels very safe when he walks despite his difficulties in walking and standing. However, he still must diligently practise handling it.
    The delivery also went…

    Veloped Sport 12er L navy/red/white
    by STA-Rosemarie Hoffmann
  • DEFINITE GAMECHANGER…

    This walker is perfect for my height, my previous NHS rollator was too low down, being as this one can be adjusted to your correct level, I no longer get such an aching back, which in turn means I can walk further comfortably. The steering is much mo…

  • Good concept for replacement…

    I needed to replace a brake lever because the thread for the clamping screw was worn out. I looked for the instructions on this site and have to say it was super simple to replace the lever. Simply remove the handle, pull off the brake lever, remove …

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

  • Regained Freedom…

    Very strong workmanship. Easy removal of the wheels for transport in the car. The basket is practical for jacket, dog leash etc. The height adjustment of the handles is very easy. The curved handrail is very useful for going uphill. Tested over roots…

  • There is nothing better.…

    I wouldn't want to be without my Veloped anymore. I have trouble walking, and I also have COPD, so it helps me there too, as it's very smooth and maneuverable.…

  • All my expectations were met…

    The Veloped was delivered in a short time. The handling of the Veloped is self-explanatory and very simple. I am thrilled at how quickly I was able to get moving outside again! In the end, the walks were torturous and now they are fun again. The Velo…

  • New life…

    Bought this for my husband with Parkinson’s who had lost confidence with walking. Now wants to go out for a walk daily, and feels safe. The quality of the product is excellent. Delivery was excellent and only had to lift it out of the box, open it up…

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