Hello! How can we help you?

What counts as a long-term illness or disability?

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes.
  • You are terminally ill.

So, you won't qualify if you're elderly but otherwise able-bodied, or if you're only temporarily disabled such as having a broken leg.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

User Guides

Referrals & Rewards

Product Reviews    

  • Independence Restored…

    The Walker arrived very quickly and ready to use straight out of the box.
    The manoeuvrability, easy adjustment, comfort of the handles and especially the 14inch wheels have restored a level of independence and security that I thought was gone foreve…

  • Excellent…

    Love this, has helped me to walk further than I use to as I can sit, take a rest and walk for a bit further. It has the most comfortable seat. Highly recommend. It is also great for my elderly dog when she gets tired.…

  • Trionic Veloped Sport…

    I have a rare neurological condition Hereditary Spastic Paresis which causes muscle stiffness, balance issues, and consequently mobility problems. I have used walking poles for the last couple of years but when I walk I no longer enjoy my surrounding…

  • A rollator for life…

    A rollator for life. I found it for my daughter. It's called Walker 14 and it's impressive, big tires, not wheels!
    The one that circumnavigates all cliffs, came to my mind immediately.
    But it also has room for all that solidity and precise tinkerin…

  • Really pleased I bought this…

    Having been using a wheeled walker for six months or so, I was unhappy that its small wheels were only useable on smooth surfaces.
    I bought the Walker 14er as it was meant to be good at handling rougher terrain and steps. I can confirm that it does …

  • Trionic Walker…

    We are delighted with the 12er S Walker. Well designed and beautifully made. The 4 wheels with linked steering give great stability yet have good maneuverability. We originally intended to buy the 14er with even bigger wheels as our drive has some de…

  • Trionic have thought of everything…

    Trionic have thought of everything. The Veloped Trek has made a world of difference to my being able to get out into the countryside to enjoy the scenery and the wildlife again, as it easily enables me to carry my cameras, binos, and all I need to st…

  • This is our second Trionic Walker……

    This is our second Trionic Walker and it is without a doubt the best product we have ever had. The quality, durability and functionality of this walker are unmatched.…

  • Not wanting to use a traditional walker…

    I'm a 73-year-old male. I have a long history of back problems. Until my most recent injury, I enjoyed long daily walks. I found that when using a grocery cart while shopping the support it gave me significantly reduced my discomfort.

    Not wanting …

Subscribe to our newsletter!