What counts as a long-term illness or disability?

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes.
  • You are terminally ill.

So, you won't qualify if you're elderly but otherwise able-bodied, or if you're only temporarily disabled such as having a broken leg.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Great Ferrari among the rollators…

    My mother, 84 years-old, can finally walk on the streets of the city again without pain in her shoulders and wrists. She doesn't feel the cobblestones at all. Overcoming train tracks is now child's play. With her previous rollator, which was not a st…

  • Excellent Product…

    We purchased this walker for our 14-year-old daughter, a brain cancer survivor who has no vestibular function so that she could use it to go into the countryside and at Guide camp. It took some getting used to because she has been using a posterior w…

  • The walker12 is a great product in……

    The walker12 is a great product in every aspect,top quality build quality,lightweight aluminium frame,comfortable grips,quick release wheels for compact storage.

    The walker12 has greatly improved my mobility and I am now enjoying daily walks with …

  • Excellent customer service…

    I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.

  • Forest Walks Again!…

    Since getting my Veloped Trek 14er I've been able to get out about in the Forests again. Have even managed to get half way up the Black Mountains in Wales. Also able to get out and take photos again, something I love to do!…

  • Very good…

    Very good, in-depth and quick consultation in chat, always very friendly, quick delivery, easy to understand and punctual, all additional parts were mounted on the Veloped, only the tyres had to be attached. The Veloped is just great; my daughter onc…

  • Veloped Trek 14er…

    I've had the walker for a few weeks now and can say that I'm very happy with it. So far I've been able to get everywhere with it, especially in the woods, where others would certainly have failed. The Veloped Trek leaves nothing to be desired.
    Concl…

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

  • Sturdy Product -…

    Since I got a new car I was finding it more difficult to get the walker in and out of the boot area. Keeping the walker inside the cover has made moving it much easier. It also means any muck on the wheels doesn't transfer to the car before I get th…

    Walker Transport Bag
    by Marie Smith

Subscribe to our newsletter!