How do I know if I qualify for VAT Relief?

If you feel you meet the qualifying conditions above, you can continue with your purchase and state that you are claiming VAT relief. In the checkout, we will ask you to provide details of your condition and to make a legally binding declaration that we may be asked to provide to HM Revenue & Customs. You specify your condition, and we will review your claim, once your order has been placed. If you don't qualify, we will contact you and offer you the opportunity to pay the VAT amount or cancel your order.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • Love it!…

    I already own a Veloped that I bought second-hand and use daily at our local country park so know how good the quality is and how useful they are. I wanted a smaller walker that would fit in the footwell of the car with the seat flipped up so I can t…

  • Walker 14 Simply great…

    After 10 years on a Veloped, I have now switched to the Walker. It's easier to transport in the car. As expected, it was a very good decision, I can go anywhere with it, whether on cobblestones, fields or forest paths, it's pure joy! I'll still be u…

  • Excellent bit of kit…

    Excellent. From my previous average 20m range, the world has now expanded so much that I was able to take my youngest round the dinosaur museum (him sitting on the seat, facing forward, when he got tired).

    I really cannot thank you enough.…

  • Changed My Life…

    I have a balance disorder. The Rollator Walker is great for so many reasons. It is very sturdy, engineered to turn easily. Gives me independence that I had lost. I bought an extra one so that I have one in the car and one for the yard.…

  • Absolutely delighted with my Veloped and worth every penny.…

    Beautifully made and well designed.

    I broke my back nearly two years ago . I also have polymyalgia, fibromyalgia, osteoporosis, osteoarthritis and liver disease so was quite inactive even before then.

    I am still building up my stamina, but c…

  • I am glad that I bought this expensive rollator…

    I have nothing to complain about, I am completely satisfied. At 91 years old and with a few complaints, I do my daily fast walk to mobilise the circulation. (I couldn't walk fast with the one paid from the health insurance.)
    Loading it into the car…

  • Really good…

    Very good, accurate and quick responses over chat, always very friendly, fast delivery, clear and punctual. all accessories were mounted on the Veloped, all you had to do was put on the tires. The Veloped is just great, my daughter has a lot better q…

  • I am delighted with the Veloped Trek……

    I am delighted with the Veloped Trek and have already covered longer distances with it. Now it allows me to walk without any problems, especially on bumpy paths. People approach me every day and admire the walker. It has attracted a lot of interest o…

  • Portable…

    A good hand pump, folds away neatly.…

    Multi-Function Pump
    by Alan Mothersole

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