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There's no need for you to contact HMRC, as the supply will be treated as zero-rated for VAT purposes if you qualify for the VAT relief. All you have to do is add the item to your basket and complete the short form and declaration. We'll then charge you the price excluding VAT at the checkout.  

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • The Veloped Sport…

    The Veloped Sport. I've had mine for a month now and am thrilled with it! I was a keen walker before I broke my pelvis and ended up with permanent nerve damage in my leg. I have been working to get as mobile as possible. Although I can walk with one …

  • The best walker out there…

    I have tried the conventional walkers, but none of them compares to the Trionic Walker. This is by far the best in the market; glides over all terrains with the greatest of ease. I would and have recommended this item to all my friends. Thank you so …

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • Help with walking with Parkinson's Disease…

    Excellent product. Sturdy, well made and perfect for walking both in our village and the local forest. The design for going up curbs is brilliant. Brilliant and efficient service, thank you.…

  • Gave me my independence back!…

    The Trionic 14” wheel walker has given me back the independence I had lost for years. For years I had to hold on to others if there was uneven ground, gravel or sand to walk on and just avoided those surfaces as I need to stop and sit regularly and i…

  • Great product…

    This is my 2nd Trionic rollator. Bought my 1st in 7/2018, a 12er. Decided I needed to stand taller, as I’m 6’3”, and the larger wheels of the 14er makes it a bit taller, plus they take the outdoor bumps and obstacles a little bit better than the 12 …

  • Cork handle for Veloped size L…

    Very nice cork handles and comfortable to hold. Very easy to install on the Veloped using the instructional video on the website. The installation only took about 5 minutes and the Veloped also immediately got a nicer look with the cork handles insta…

  • Trionic veloped is a brilliant design and helpful and informative……

    Excellent customer service and helpful advice given, brilliant delivery service and a wonderful quality Veloped.

    The Trionic Veloped has made walking my dogs on my local country footpaths a comfortable safe and pleasant experience.…

  • Just plain good!…

    Just plain good!…

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