What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

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Product Reviews    

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    It’s so easy to walk with, the 14inch wheels are great for the smaller curbs.
    I like the way that the two front wheels are always together, it makes a huge difference.
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    The customer service I received was…

  • Brilliant Product…

    After buying a Veloped Tour in 2014 I had no hesitation in purchasing the 9 er Rollator to help support me around the home. It is much sturdier than other walkers I have tried giving me the support to help with my balance and walking which is affecte…

  • John and Sharon Hancock…

    I have waited to write this review as i wanted to experience my husband using it for a few weeks. We are absolutely delighted with it. my husband, once an active even hyperactive runner, cyclist and mountain climber is now quite disabled. he was unab…

  • Marvellous…

    I was bit sceptical about spending this much money but as they say you get what you pay for
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    Can't see that happening now I…

  • This sturdy and excellent walker…

    I have had a Trionic Walker 12 for some years and cannot recommend the product and the service from this company too strongly.
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  • A first class product…

    I absolutely love my new Trionic Trek because it has given me back some independence. I can now access town and it skips over kerbs beautifully. So much so that you wouldn’t even know the kerb is there. I love that it is easy to switch it from city m…

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    I am 93 and was always a lively walker until a problem with my legs occurred a few years ago. That resulted in my walking with a stick - not very satisfactory. Rollators are not so common in the UK, and when my Swedish relative suggested one, I r…

  • Outstanding customer service…

    Outstanding customer service. I contacted the company as a patient of mine had broken her walker. Johan was so helpful, worked out what needed to be replaced and sent the replacement free of charge. Thank you
    Siobhan…

  • Mrs Ann Conry…

    So far so good. It feels sturdy and goes brilliantly. No complaints.…

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