Hello! How can we help you?

The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Marvellous…

    I was bit sceptical about spending this much money but as they say you get what you pay for
    I had fallen over a couple of times with a small wheel trolley that had got stuck in gravel and jarred me off the handles
    Can't see that happening now I…

  • Finally, a walker that is not unstable…

    Finally, a walker that is not unstable, that does not create problems on the ruined sidewalk of the city, and that moves safely even on forest paths. My wife changed her skepticism into amazement, then into joy and pleasure to move. The opinion of ou…

  • Rollator Walker 12er…

    I have long searched for the right walker that could be used for walking on uneven ground. My husband has Parkinson’s, and he can't take a single step without a walker. We are very satisfied with this model. We now have many more opportunities to go …

  • NOT like an old device…

    I'm extremely happy with the Sport Rollator. I use it for roller skating near our canal, and it works great. I haven't roller skated in 10 years and have the rollator as a safety feature for support.
    And the device doesn't look like a piece of equip…

  • High quality product…

    Technically sophisticated. Excellent workmanship. Stable and safe to use. Perfect for walking on dirt roads and cobblestone streets. Also, very suitable for patients with balance disorders.

    The only point that, in my opinion, could be improved is …

  • Aircraft Engineering Quality…

    With increasing years and ending up with one leg shorter than the other after a hip replacement, (This was the result of a breakage after a fall.) I felt I needed help with my stability when walking. I went through the natural progress of Zimmer fram…

  • Veloped Sport 14er M…

    This walker has given me back the joy of living. I can now walk long distances independently and without assistance.

    The sporty aspect of the walker is also always a topic of conversation.

    It is extraordinary that you can walk well with an upri…

  • The Amazing Trionic Walker 12er…

    This Trionic Walker 12er is AMAZING. I just got it today 10/1/22, and it's flawless. I tested on my grassy, bumpy yard and indoor hardwood floors and carpet of my house. What a game changer!!! Finally, a walker that I can use with comfort and confide…

  • The Walker lives up to its promise.…

    With the rollator, I am more versatile and safer on the move again!
    I regret that I didn't try the Walker earlier.…

Subscribe to our newsletter!

"> ?>