Hello! How can we help you?

How to lower/raise the grip bar on the Veloped?

You might experience some issues when lowering or highering the grip bar, even if you pull both handles equally. Then it might be an issue inside the tube at the end of the grip bar. At the end of the grip bar, inside the tube, there is a small stabilizing bushing supporting the grip bar. If the bushing is loose, you might find it hard to adjust the height of the grip bar. Then you need to check if you need to tighten the bolt that holds the bushing.

How you tighten the bolt on the bushing at the end of the grip bar:

  • You need a 5 mm Allen key that is quite long to tighten the bolt

    You need a 5 mm Allen key that is quite long to tighten the bolt
    Finding the bolt in the small frame hole can be quite tricky, but with some patience, it works. You can light it with a flashlight to see that the bolt is there (you must have the grip bar in the bottom position), otherwise, it is a different procedure, and then you need to contact us.


Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Very satisfied…

    Very satisfied, more than satisfied. Satisfied with the product and very satisfied with the treatment from the seller. Delivery was fast and good.
    Summing up is VERY VERY SATISFIED CUSTOMER…

  • I'm free again...…

    For a long time, I have not been able to take part in the hikes through our city forest with my beloved Nordic Walking group. I am too insecure even with 2 sticks (artificial knee joint, severe osteoarthritis on the other knee, polyneuropathy! - I am…

    Veloped Trek 14er M green/black/orange
    by Gisela Kühn bei Lance
  • Super article…

    We are absolutely satisfied.
    The rollator is really exclusive.
    You don't feel as if you are using a "walking aid". We are often asked how great it looks, not as "rickety" as all the others you get.
    And it is nice and light.
    We are happy to recom…

  • New lease of life…

    I am 84, and have a crooked spine as a result of a motor accident five years ago, which means that it is painful for me to hold myself upright. I had not been able to take my daily walk for the last few months, and I had been unable to stand and chat…

  • Brilliant for rough terrain…

    Brilliant for rough terrain, suggestion for travel improvement
    We are extremely happy with it. My husband, 81 years old, even took it with him on a plane to Paris and used it around the city! It is easy to disassemble and store in the taxi. Removing…

  • Walking every week now!…

    My Veloped Sport has allowed me to enjoy walking again! I'm 59yrs. old and have cerebral palsy. I was having a hard time walking without some sort of mobility aid. Typical walkers limited where I could go walking. My Veloped Sport can go almost anywh…

  • Great Ferrari among the rollators…

    My mother, 84 years-old, can finally walk on the streets of the city again without pain in her shoulders and wrists. She doesn't feel the cobblestones at all. Overcoming train tracks is now child's play. With her previous rollator, which was not a st…

  • Anne Mears…

    I love the fact that I can walk in the countryside again and not be fazed by rough terrains like large gravel, grass paths and uneven surfaces. It means I can get away from cars and houses and surround myself with greenery. This lifts my spirits and …

  • Mrs Vivienne Williams…

    My 12er Walker is great and has made such a difference in helping me walk much longer distances.

    I have back and left leg long-standing painful issues so trying to keep mobile is vitally important and this Walker is really helping me.

    I’m very…

Subscribe to our newsletter!

"> ?>