Hello! How can we help you?

The brake lever on one side has no braking impact?

Try to adjust the cable as described in the manual.

If that doesn't solve the problem, try to check the following:

  1. Is the wheel attached properly, in other words, is the brake hub positioned inside the brake? The customer can check and compare the right and left wheels.
  2. Are the two cable ends (with the aluminium end cap) about the same length? If different lengths, the shorter one might have a loose end nipple.
  3. Is the brake cable still intact?

Please contact us if the problem is not solved.

Read and discover more about our premium quality rollators

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Product Reviews    

  • This has proven to be better than expected…

    I did a lot of research about rollators as I have many disabilities with my base condition being HMS. I also have some cognitive challenges now as well as balance issues and my specialist appointments are not until 2022. Some of my balance issues hav…

  • My Trionic Trekker 12 came yesterday……

    My Trionic Trekker 12 came yesterday and within 5 minutes had it’s wheels on, a bottle of water in the basket and we were on our first walk off pavement in over 10 years ...wonderful! There were flowers, painted stones someone had left for others to …

  • The Veloped Trek is the best ever . . .…

    I am 68 years old and was a long-distance walker/hiker/backpacker until last Fall 2019, when on a 100 mile/161 kilometer hike, my right hip went out. Walking was painful and difficult. I could barely walk a block. Covid-19 came and treatments became…

  • Excellent bit of kit…

    Excellent. From my previous average 20m range, the world has now expanded so much that I was able to take my youngest round the dinosaur museum (him sitting on the seat, facing forward, when he got tired).

    I really cannot thank you enough.…

  • Walking whereever you want…

    There are many little towns in Germany, where the pavements are cobblestone. The Trionic Veloped makes it easy to walk around. The wheels are the best you can have, also for walking in the woods and fields.…

  • BRILLIANT MACHINE AND EXCELLENT SERVICE…

    I emailed Stefan in Sweden to ask various questions about the Veloped. He phoned me back and he couldn't have been more helpful. He was able to match the price of a UK supplier, who offered the Veloped VAT free for people with a registered disability…

  • Also suitable for gardening…

    I am delighted with my new rollator. With this support, I can finally pursue my beloved gardening.…

  • Great, our Veloped Trek :-)❣️…

    It was shipped quickly and arrived in perfect condition!
    It's very stable/robust and we feel completely safe with it when we go walking on uneven (forest) trails.

    It's not cheap, but if you're looking for a really stable rollator, I can only reco…

  • Trionic Veloped…

    This all-terrain walker allows me to walk, which I hadn't thought possible for a long time. At the turn of the year, I tested it extensively on the North Sea island of Baltrum, and I'm thrilled. Whether it's a hike on the beach or a photographic bird…

    Veloped Jakt 14er M green/black
    by Reinhard Jödicke

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