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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • It's got me, my dogs &my legs out again…

    Love it, kerbs no problem, hills no problem. I have had trouble with a kissing gate!! Thought I might be stuck in it, collapsed it and took it through like an upside down tripod. Have fixed 2 cable ties 4 cane holder.…

  • Very satisfied…

    The Walker 12er is fantastic. Since 2008 I have only moved around with a wheelchair because I could not use the health insurance walkers due to balance problems. With the Walker I bought from you I feel completely comfortable. I feel very confident w…

  • A first class product…

    I absolutely love my new Trionic Trek because it has given me back some independence. I can now access town and it skips over kerbs beautifully. So much so that you wouldn’t even know the kerb is there. I love that it is easy to switch it from city m…

  • Walker 14, the more autonomy…

    My husband has serious balance problems due to a progressive neuropathy, walking with a cane is too hesitant to take walks, the Walker 14 from Trionic solved this problem because it also allows to take stony and grassy paths. Even if the price is hig…

  • My Trionic Trekker 12 came yesterday……

    My Trionic Trekker 12 came yesterday and within 5 minutes had it’s wheels on, a bottle of water in the basket and we were on our first walk off pavement in over 10 years ...wonderful! There were flowers, painted stones someone had left for others to …

  • Excellent!…

    It has worked well after I fitted it.I love my Veloped!…

  • Excellent lights…

    Excellent lights
    A pair of bright red lights enabling rear approaching traffic to see danger (me!).w…

  • Hi Stefan & Johan, buying Your product was for me a life-changing decisi…

    Hi Stefan & Johan,

    In April of this year, I ordered a Veloped Sport 14er M, having been impressed by your informative advertising material.

    As promised my Veloped arrived within two weeks. It was well packaged in a sturdy box & only needed the…

  • Mrs M.…

    Absolutely excellent.…

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