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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Trionic Walker 14er…

    The Walker delivers what the advertising promises.…

  • Remarkable...…

    Sturdy, beautiful, simple to "assemble" (just attach the wheels) and a pleasure to use; enables me to walk my dog endlessly, whether on city streets or down country lanes, and even on the beach, in spite of the arthritis that has limited much of my d…

  • I’m thrilled with this!…

    Transformed my life! Yes, I did get out before but was very unsteady and was always concerned that I might need to sit down and there was nowhere to sit (unfortunately I can’t sit on the ground!). Now I no longer have these concerns! My confidence ha…

  • Your support and service is absolutely excellent.…

    Thank you so much for posting the sparepart.

    My local bike shop have reattached the wheel on the 9 er and it's working perfectly.

    Your support and service is absolutely excellent.

    I really do appreciate your on going support it means a grea…

  • Excellent Product…

    I purchased this Trionic Veloped Sport 14er with the hope that I can take my husband for some walks that can improve his mobility due to having suffered a stroke and balance issues. Yes, it has succeeded my expectation.

    Normally he uses double wa…

  • Mrs Lorraine Bone…

    The Veloped has been everything I hoped for. At only 59 I was keen to have something that looked modern and trendy whilst still providing me with the support I need when walking. I have used it for short trips to the shop and also on a riverside walk…

  • Top quality…

    I live in an area with lots of cobblestones big and small. There are also nice paths to walk on, but unfortunately some of them are very rough and with my normal rollator I constantly had arm and neck pain.

    The TRIONIC Sport has solved my problem.…

  • Veloped - An Absolute Necessity!…

    In 2011, I was cycling to the bus station to take a bus into Manchester where I worked. I was hit by a car driven by a 74-year-old man who wasn’t looking for a cyclist (I had right of way!) and he struck me as he turned in front of me. My head struck…

  • Veloped Sport…

    I have had my Veloped Sport for four months. I don't use it in normal daily life because I force myself to walk around hands-free. Due to many operations, it is difficult for me to keep my upper body upright. It is tiring and requires an extreme amou…

    Veloped Sport 14er M navy/red/white
    by Hanne-Lore Arzt-Dreyer

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