Hello! How can we help you?

What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • So, so happy…

    I am so happy with my veloped, it's made walking so much easier. I enjoy being in the countryside , in the woods and tracks. With the usual walker with four corner wheels I found it difficult with stones and roots and branches but the veloped just gl…

  • A rollator that gives security…

    I use my wife's Walker 14er in addition to the rollator I have owned for years. The stable construction and large wheels of the Walker 14er give a completely different walking feeling, a new sense of safety. The bumpy cobblestones and uneven terrain …

  • The veloped sport will be life changing for me!…

    The customer service team at Trionic are very helpful and quick to respond.
    I have MS and over the last year my mobility has declined massively and I was struggling to walk just 100 metres! I particularly missed country walks with my husband and the…

  • The Trionic Veloped came into our lives...…

    The Trionic Veloped came into our lives and has made many things easier. It's now fun to go for walks "like we used to" again.

    I can highly recommend the Veloped.…

  • Trionic Veloped Sport…

    I made the inaugural run recently in Cumbria on a fairly rough and, in part, sloping surface. It performed quite well although considerable effort was necessary to counter the tendency to veer in the direction of slope. However, given my physical dis…

  • The Veloped Has Changed My Life - Yippee!…

    My bicycle accident, four years ago, left me with such poor balance, that I struggled to walk with a stick. In fact, I found myself very reluctant to walk even short distances. There is the standard red rollator, something many elderly people have, b…

  • Schwalbe Tube 12"…

    Great…

    Schwalbe Tube 12 inch
    by Matthias Schläfer
  • Becoming Independent…

    I bought my Veloped in July 2021 and I have never looked back. Having suffered with a back and balance problem for several years, walking with the Veloped keeps my back straight and I am no longer concerned about my balance as the frame gives me conf…

  • My Veloped makes me safe…

    Great to be able to take brisk walks with my Veloped in the green area close to my neighborhood. To get there, I pass street crossings, where the Veloped smoothly climbs up and down the curbs. Since the Veloped is easy to "fold" and load in the trunk…

Subscribe to our newsletter!

"> ?>