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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

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Products and Information

Troubleshooting

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Product Reviews    

  • Trionic Veloped Tour…

    Very pleased with my Veloped Tour.
    Great quality and design, build to last and easy to push.
    Top rate Customer Service.

    Thank you,
    Michael
    (Northern Ireland)…

  • The people at Veloped have been patient…

    The people at Veloped have been patient, kind and thorough throughout the process of deciding which one to buy and then starting to use it. I cannot rate them highly enough! And the machine is excellent. No adverse comments at all; just what I wanted…

  • Amazing!!…

    Here the Trek 14er comes in. Unlike regular rollators, it's designed to cope with rough/uneven terrain, it's sturdy enough to support me, yet still lightweight enough for me to lift in and out of my car etc. It has a seat for when I have to stop and …

  • Excellent!…

    I don't normally write reviews, but wanted to say how grateful we are to have found the Trionic Veloped. Things were looking quite bleak until we found it. My husband has a rare degenerative condition similar to MND. He is tall and wants to remain as…

  • I wish I could give Trionic Trek 10 stars!…

    I was very impressed with the speedy delivery. It feels like it was custom-made just for me and the kitty has already claimed the front basket! It came with 2 carrying bags and the extras we bought were certainly worth the overall cost.

    Thanks for…

  • My Rolls Royce…

    My Rolls Royce – a.k.a. Walker 12 – and me have now together undergone the ultimate test, namely the Stockholm winter 2018-2019 with snow plowing à la Stockholm municipality.

    The sidewalks and walkways have either been covered in either 10 centime…

  • Finally one that does what it should.…

    I now own three rollators. This is my first one from Trionic. The first rollator from another company sounded like clanging metal as I walked along. It also got caught on all the broken pavements where I live and was therefore unstable. The second on…

  • Trionic Veloped Tour…

    I am extremely happy with your product. From order to delivery has.been superb. It arrived when you said it would. To the spec I ordered.complete and beautifully packed for shipping. I could not be more happy with the quality of the product..
    what …

  • Finally more freedom of movement and safety…

    After several health challenges, I find walking difficult, especially on uneven surfaces. I hardly ever went outside anymore. I particularly missed walking in the woods. Now my family has ordered me the Veloped Sport. At last I can go for a walk out…

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