Trionic Australia equipment trials

Trials may be arranged anytime. Users in Victoria, please note our upcoming expo:

20-21 May 2025: Melbourne

ATSA Independent Living Expo

 Melbourne Showgrounds

  Exhibition Pavilion can be accessed via Gate 5, Lang’s Road, Ascot Vale  

 Call David on 1300 70 60 60 

 Email [email protected] 

Free trials of our outdoor walkers with big wheels are available for anyone, including NDIS participants and people with Home Care Packages or other funding. Trionic Australia is a registered NDIS provider. For information about the NDIS, please see:

NDIS homepage   -   Understanding the NDIS   -   Applying to access the NDIS   -   Participant information

Trionic equipment is available for trial

Trionic off-road walkers can be trialled Australia-wide by approved Assistive Technology Advisors (AT Advisors) such as physiotherapists and occupational therapists. The trials are free and without obligation*.

* PLEASE NOTE: Free trials are provided at the sole discretion of Trionic Australia. Our product specialist will work with AT Advisors and mobility walker users to jointly assess the suitability of Trionic equipment to meet an individual’s goals and ability.

Delivery and locations

Victoria: We can usually visit you with all available outdoor walkers and off-road walkers in our Trionic van.

Other locations: If we are not currently visiting your area, trials can still be arranged if we can identify the ‘best fit’  Trionic model to be shipped to you for your client trial, subject to the checklist below.

Trial checklist - 5 easy steps

1. AT Advisor, client and Trionic work to identify the ‘best fit’ model in terms of:
   - The user’s objectives, ability, height, build, special needs, and
   - Trionic model choice, size, colour, functionality and accessories.
   
   
2. AT Advisor calls David at Trionic to discuss & confirm if a ‘best fit’ model can be identified to match the goals and ability of the user. Please call David on 1300 50 30 30 or 0409 960 050.
   
   
3. AT Advisor checks and advises if:
   - Client has funding available now or soon, and
   - Trial can be conducted within 2 weeks of delivery
   
   
4. AT Advisor approves shipment to themselves and provides receiver name, physical delivery address, email address and phone number of delivery receiver (Usually the AT Advisor or clinic office but this can be varied).
   
   
5. AT Advisor provides name, address, and NDIS number or other reference (if relevant) of user/client for delivery, quotation and tax invoice purposes.
   NOTE: All client/user details are only used in our system to ship a Trionic walker and send a quotation or tax invoice.

Trial agreement

The Trionic walker is shipped for trial with the following agreement:

• The Trionic Walker or Veloped is shipped directly to the AT Advisor. Delivery usually takes 5 to 7 days.
  
  
• There is no obligation on the part of the AT Advisor or their client to purchase. If a free trial is agreed, all shipping costs will be met by Trionic Australia, including the return of equipment if the trial is unsuccessful. Returns are booked by Trionic.
  
  
• Client NDIS or other funding is available now or soon.
  
  
• The AT Advisor conducts the trial within two weeks and then keeps the equipment in new condition for sale and delivery to their client when NDIS or another funding body approval is received.
  
  
• The trial can be conducted outside on different terrain and surfaces, eg, beach, park, garden, farm,roads, gravel, dirt grass.  
  
  
• The equipment must not be left with the client prior  to funding approval and agreement to purchase.
  
  
• The AT Advisor will keep the box and store the Trionic equipment for later delivery to the client, or return to Trionic.
  
  
• The equipment can be trialled with multiple clients by arrangement
  

Quotations and invoices

Quotations and tax invoices are sent on request. Amendments can be quickly made if required.

Payment can be made via bank transfer or the NDIS portal.

Delivery & returns

Delivery usually takes 5 to 7 days from trial confirmation. All models are delivered fully assembled and ready to go.

Our international carrier UPS sends email notifications every time the box is scanned in transit. In Australia, UPS sometimes delivers locally themselves but usually transfers the box to Startrack to deliver. 

Return of trial equipment is booked by Trionic Australia.

You may request to keep equipment longer for trial with other clients.

Call David for a chat on 0409 960 050