14-Day Return Policy

Return policy

For any delivery of a Veloped/Walker to the US.

  • If you are not satisfied with the delivered Veloped or Walker, you are guaranteed the right to return it within 14 days after the delivery, without having to explain the cause of the return.
  • The cost of the return shipment of the Veloped/Walker will be borne by the buyer/customer, provided that the goods is returned in the same state that it was delivered, i.e. new, and in its original packaging. Buyer/customer will be responsible for the shipping of the product back to us.
  • There is a re-stocking fee of 10% on all the returns.
  • Please contact Trionic USA Inc. before returning any products.

Trionic USA Inc., 1545 N. Verdugo Rd, Ste 222 Glendale, CA 91208
e-mail: [email protected]
Phone: (818) 480-1907

Consequences of a return

In the event of an effective product return either party shall be obliged to return any performance received and compensate the other for any benefits derived (e.g. amenity of use). If you are unable, in whole or in part, to return the goods received, or only able to return the goods in deteriorated condition, you shall be obliged to provide compensation for the loss in value. This shall not apply if the deteriorated condition of the goods is attributable to testing as it might have been performed at a retail shop. You can avoid the obligation to provide compensation for the loss in value by not taking the goods into use as if they were your own, and by refraining from any action which would impair their value.


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